Frequently Asked Questions
What leasing options are available?
Conventional
Are co-living options available?
No
Do you have flexible lease lengths?
Yes
Can roommates sign separate leases?
No
Do you offer individual leases & co-living?
No
Can I request a specific apartment & can an apartment be held?
Yes
Can an apartment be reserved ahead of time?
Yes
Can I choose a specific apartment before I move in?
Yes
Is there a security deposit and is any of it refundable?
Yes
What payments are required before move-in?
Security deposit, Application and Administrative Fees and a conditional approval fee if applicable.
How do I apply for an apartment?
You can apply online on our website or you can apply in our leasing office.
Is there an online application process?
Yes
Where can I submit a rental application?
On our website
What qualifications are needed to apply?
An income requirement of 3 times the rent, a satisfactory credit and background check and an employment and rental verification.
What screening criteria do you use for applicants?
An income requirement of 3 times the rent, a satisfactory credit and background check and an employment and rental verification.
When is rent due and how can it be paid?
Rent is due on the 1st of the month and it can be paid in the resident portal.
Do you offer online rent payment options?
Yes
Are there late fees for rent payments?
Yes
Do you require a security deposit and how is it handled?
Yes. We collect security deposit upon application submission/approval to hold a unit.
Are utilities inlcuded?
No utilities are included in the base rent.
What utilities are included in the rent?
No utilities are included in the base rent.
Which utilities are residents responsible for?
Residents are responsible for water, trash, internet, electic, smart tech, parking and pest control.
Is renter's insurance required?
No
Can I purchase renter’s insurance through the property?
No
Do you allow subletting or short-term rentals?
No
Can the apartment be sublet or listed on short-term rental platforms like AirBnB or VRBO?
No
Are housing vouchers accepted?
No
Do you accept Section 8 vouchers?
No
Do residents need to carry renter’s insurance?
No
What fees are due at move-in?
Any Pet Fees, Prorated Rental Charge, Prorated Bundle Fees, Gatewise Set Up Fee, Water Set Up Fee.
Do you charge an application or administrative fee?
Yes
Is key fob or code access required for amenities?
The gatewise app will allow access to amenities.
Are amenities secured and accessible by residents only?
YES
What are the hours of the clubhouse?
8 am to 9 pm
What are the hours for the fitness center?
24 hours
Is the fitness center open 24 hours?
Yes
When is the gym open?
All day
What times is the pool open, and is it seasonal?
9 am to 9 pm, yes
When can residents use the swimming pool?
9 am to 9 pm
When is the business center available for use?
yes
When is the resident clubhouse open?
8 am to 9 pm
Can I reserve the clubhouse for private use?
Yes
What times can I access the clubhouse?
8 am to 9 pm
When can I use the community laundry room?
There is no community laundry room
What are the hours of the laundry facility?
There is no laundry facility
Is the apartment set up for working remotely?
Yes
Are there coworking spaces or work-from-home-friendly features?
Yes
Are there shared workspaces or meeting rooms available?
Yes
Do common spaces have high-speed internet?
Yes
How do I get my packages/do you have package lockers?
There is a package room.
Is there a secure package delivery system?
Yes
Where do deliveries go?
There is a package room.
Do you offer outdoor grilling areas for residents?
Yes
Do you offer valet trash service and/or recycling?
Yes
What trash and recycling services are provided?
Valet Trash
Are concierge services available?
No
What types of concierge or front desk services are offered?
N/A
Do you have any community events or resident activities?
Yes
Are social events hosted regularly?
Yes
Do you have a lending program for things like bikes, sporting equipment, etc?
No
Do you have community garden space?
No
Do you have DIY space, studio space, or podcast facilities?
No
What is the smoking policy?
We are a smoke free community.
Is smoking allowed in apartments or common areas?
No
Are pets allowed, and what is the pet policy?
Yes
Do you have a dog park or pet washing station?
We have a dog park.
What is the parking situation?
Parking is available but not assigned. There is a monthly parking fee.
Is parking assigned or open?
open
Are garages or covered parking available?
Yes
What is your policy on guests staying overnight?
guests are allowed for up to 2 weeks.
Are there quiet hours or community rules I should know about?
Quiet hours are between 9am and 9pm.
What schools are in the area?
Lake Forest Elementary, Ridgeview Charter School, Riverwood International Charter School
Which school district is the property located in?
Fulton County
Is rideshare service (like Uber/Lyft) commonly available in the area?
Yes
How far is it to the nearest airport or train station?
2.5 miles to MARTA
What is the travel time to the closest airport or transit hub?
10 minutes to MARTA
Are you near any transportation routes? Which ones?
yes, MARTA
Is public transit accessible nearby?
Yes
How walkable/bikeable is the community?
71 walk score and 27 bike score
What is the walk score or bike score?
71 walk score and 27 bike score
Are there sidewalks, trails, or bike paths in the area?
Yes
Are there grocery stores or shopping centers nearby?
Yes
What are the closest options for groceries and dining?
There are a lot of options for dining and shopping nearby.
Are the apartments furnished?
No
Do you offer furnished or partially furnished apartments?
No
Have any recent renovations been done?
No
When were these apartments built? Have there been any renovations?
2017
Are elevators available for resident use?
Yes
Is additional storage available inside or outside the apartment?
Yes
Do the apartments have walk-in or walk through closet options?
Yes
Is there a linen closet in the apartment?
Yes
Do the apartments have air conditioning?
Yes
Do apartments have ceiling fans or additional ventilation?
Yes
What type of climate control is included?
All Apartments have Thermostats
What type of flooring do the apartments have?
Vinyl and carpet
Are the floors carpeted, vinyl, or hardwood?
Vinyl and carpet
Is there a bathtub or just a shower?
bathtub and shower combo
What type of bathroom fixtures are included?
lights and mirrors and towel bars
Are washers and dryers available? Are they in the apartment? What kind?
Yes, they are stackable
Do apartments include in-home laundry or access to shared laundry?
Washer and Dryers are included in the apartment.
Are the washers and dryers full-size, frontload, or stackable?
Stackable
Is there a separate laundry room or is it a laundry closet?
Laundry Closets
What kind of appliances and features does the kitchen have?
All have microwaves,refrigeratiors, garbage disposals, ovens and dishwashers.
Is there a disposal installed in the sink?
Yes
Do apartments have dishwashers?
Yes
Do apartments have dishwashers?
Yes
Is a dishwasher included in each apartment?
Yes
Do kitchens include full-sized appliances?
Yes
Does the apartment come with a microwave?
Yes
Are built-in microwaves included?
Yes
Does the kitchen have a chef's island?
Yes
Does the kitchen include a dedicated pantry?
Some do